FAQs

GENERAL QUESTIONS

Potty Partner is a next-generation toilet trainer that helps toddlers transition confidently from diapers to the toilet.

It’s ideal for toddlers starting potty training and parents looking for a simple, supportive, and stress-free solution. Adult supervision is required.

Potty Partner is designed for toddlers typically 2 years or older, or whenever your child shows signs of potty-training readiness. Every child develops at their own pace, so Potty Partner supports beginners through more confident stages.

WHAT MAKES POTTY PARTNER DIFFERENT FROM OTHE POTTY SEATS?

Potty Partner focuses on stability, comfort, and ease of use, helping children feel secure while giving parents peace of mind.

In addition, it is great for children of different shapes and sizes beyond the toilet training stage.

WILL POTTY TRAINER FIT MY TOILET?

Potty Partner is designed to fit most standard household toilets. Its secure design helps it stay in place so your child feels stable and confident while using it.

IS IT COMFORTABLE FOR TODDLERS?

Absolutely. Potty Partner was designed by a mom and refined through real-life use, with smooth edges and a supportive fit that helps toddlers feel comfortable and relaxed.

WAS POTTY TRAINER DESIGNED BY PARENTS?

Yes. Potty Partner was invented by a mom and perfected through everyday parenting.

SAFETY AND MATERIALS

WHAT MATERIALS IS POTTY TRAINER MADE OUT OF?

Potty Partner is made from durable, child-safe materials selected with toddlers in mind.

The secured interior is made with ABS plastic (PBA-free, Phthalate-free, PVC-free), FDA grade silicone, natural rubber and stainless steel.

Yes. Potty Partner is made without BPA, PVC, or phthalates.

Yes. Potty Partner is designed to comply with applicable U.S. children’s product safety standards.

ARE THESE SMALL PARTS?

No loose or detachable small parts are intended for child handling.

USE & FIT

IS ASSEMBLY REQUIRED?

No assembly required - Potty Partner is ready to use right out of the box.

CAN MY CHILD USE IT INDEPENDENTLY?

Many children can use Potty Partner independently, but adult supervision required for those ages 7 and younger.

WILL MY CHILD OUTGROW IT QUICKLY?

Potty Partner is designed to grow with your child through multiple stages of potty training and beyond.

WHAT ARE THE MEASUREMENTS OF THE POTTY PARTNER?

The Potty Partner measures approximately: 11.5in Length X 3.5in Width X 2.75in Height.

CLEANING & CARE

HOW SHOULD I CLEAN IT?

Wipe clean with warm water and mild soap and/or cleansing wipes. Avoid harsh chemicals.

CAN IT BE SANITIZED?

Yes, gently sanitizing wipes or sprays that are safe for children’s products can be used.

HOW SHOULD I STORE IT?

Store in a dry place when not in use.

TRAVEL & STORAGE

IS POTTY TRAINER PORTABLE?

Yes, it’s lightweight and easy to move between bathrooms or pack for trips.

Potty Partner can be used with most toilet seat covers.

IS IT EASY TO STORE?

Yes, its compact design makes storage simple.

ORDERING & SUPPORT

HOW LONG DOES SHIPPING TAKE?

Shipping times vary by location and will be shown at checkout.

WHAT IS YOUR RETURN POLICY?

We want you to love Potty Partner. Please see out Returns page for full details.

HOW CAN I CONTACT CUSTOMER SUPPORT?

You can reach us through out Contact page or by email - we are happy to help!

POTTY-TRAINING TIPS

WHAT IF MY CHILD RESISTS USING THE TOILET?

This is completely normal. Encourage your child gently, celebrate small wins, and let them move at their own pace.

HOW LONG DOES POTTY TRAINING USUALLY TAKES?

Every child is different. Some take days, others weeks or months - Potty Partner is designed to support them through the journey.

DO YOU HAVE TIPS FOR SUCCESS?

Consistency, patience, and positive reinforcement go a long way. Keep it fun and pressure-free!